Last updated: May 29, 2026
Welcome to VirtualFit. These Terms of Service ("Terms") govern your access to and use of the VirtualFit website, application, and services (collectively, the "Services"). The Services are owned and operated by Aarti Shah, operating as a sole proprietorship doing business as VirtualFit ("VirtualFit", "we", "us", or "our"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use our Services. We may update these Terms from time to time, and your continued use of the Services after any changes constitutes acceptance of the updated Terms.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
To access certain features of our Services, you must create an account. When creating an account, you agree to:
VirtualFit offers various subscription plans for Brands, Influencers, and Personal users. By subscribing to a paid plan, you agree to:
Due to the immediate infrastructure costs, server-side processing power, and digital nature of generative AI image creation, all fees allocated to virtual try-on generations or subscription cycles are consumed immediately upon processing. All sales are final, and no refunds or pro-rated credits will be issued for partially used billing cycles or unused image credits, subject to mandatory local consumer laws.
EU/EEA Right of Withdrawal: If you are a consumer in the EU/EEA, you have a 14-day right of withdrawal from the date of purchase under the Consumer Rights Directive (2011/83/EU). However, by using the virtual try-on service during the withdrawal period, you expressly consent to the performance of the digital content service beginning immediately, and you acknowledge that you will lose your right of withdrawal once the service has been fully performed. If you have not used any try-on credits during the 14-day period, you are entitled to a full refund. See our Refund Policy for details.
We offer a limited free trial of 2 virtual try-on images to unregistered users. This trial is intended for personal evaluation only and may be subject to usage limits tracked by browser identification.
Consent Requirement: Before using the free trial, you will be presented with a mandatory biometric consent checkbox. By checking this box and uploading a photo, you provide explicit, informed consent for VirtualFit to process your biometric data (facial geometry and body measurements) solely for the purpose of generating your virtual try-on image, as described in our Privacy Policy and Biometric Data Policy. Your photo is processed in real-time and is not stored beyond the session unless you create an account. You may withdraw consent at any time by closing the page, which will immediately halt any processing. You cannot proceed with photo upload without checking the consent box.
You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to your plan until the end of your current billing period.
When using our Services, you agree NOT to:
The Services, including all content, features, and functionality, are owned by VirtualFit and are protected by intellectual property laws. You retain ownership of the images you upload, but grant us a limited license to process them for providing the virtual try-on service.
By uploading content to our Services, you represent that you have the necessary rights to share such content and grant us permission to use it for providing the Services. You are solely responsible for the content you upload.
Brand users are responsible for ensuring they have the right to display and distribute all clothing images and product information uploaded to their portfolios.
VirtualFit facilitates paid collaboration campaigns between Brands and Influencers. Key terms:
Users are expected to communicate professionally and honor their commitments. VirtualFit reserves the right to terminate accounts that engage in abusive or fraudulent behavior.
Our AI-powered virtual try-on service generates images using artificial intelligence. By using this service:
Intentionally removing, altering, or obscuring the VirtualFit watermark from any AI-generated image constitutes a material breach of these Terms. If we determine that a user has removed or tampered with a watermark, we reserve the right to:
Watermarked images shared publicly without the watermark may be subject to DMCA takedown requests. Users who repeatedly violate this policy will be permanently banned from the platform.
VirtualFit uses cookies and similar technologies. By continuing to use the Services, you acknowledge our use of essential cookies that are required for the platform to function. Non-essential cookies (such as browser fingerprinting for free trial tracking) are only activated after you provide explicit consent through our cookie banner.
For full details on the cookies we use and your rights, please see our Privacy Policy.
VirtualFit relies on third-party services to provide our platform. By using VirtualFit, you acknowledge and agree to the following:
All payments are processed through Stripe. VirtualFit is not liable for payment processing errors, delays, or service outages caused by Stripe. Your use of payment services is subject toStripe's Terms of Service.
Virtual try-on images are generated using Google's Gemini AI technology. Results may vary based on input quality and AI limitations. VirtualFit does not guarantee specific outcomes and is not liable for AI-generated content accuracy. Generated images are approximations and should not be relied upon for exact product representation.
Biometric Data Processing: Google Gemini processes user-uploaded photos (which may contain facial geometry and body measurements constituting biometric data) to generate virtual try-on images. Photos are transmitted to Google Gemini API via encrypted API calls solely to generate your virtual try-on image. Processing is governed by Google's API Terms of Service and applicable Data Processing Addendum. We do not knowingly permit Google to use your photos for model training or any purpose beyond fulfilling the API request. This processing is also disclosed in our Privacy Policy and Biometric Data Policy.
User-uploaded images and generated content are stored on Cloudinary's cloud infrastructure. VirtualFit is not liable for data loss, service interruptions, or security breaches originating from Cloudinary's services. Your use is subject toCloudinary's Terms of Service.
Data Processing: We have executed a Data Processing Agreement (DPA) with Cloudinary Ltd. in accordance with GDPR Article 28. Cloudinary processes and stores user images solely on our behalf and is contractually obligated to implement appropriate technical and organizational security measures.
Transactional emails (account verification, notifications, etc.) are sent through Resend. VirtualFit is not liable for email delivery failures or delays caused by Resend or recipient email providers.
We use FingerprintJS for browser fingerprinting to manage free trial access and prevent abuse. This technology collects device characteristics but does not identify you personally.
General Third-Party Disclaimer: VirtualFit is not responsible or liable for the availability, accuracy, reliability, or performance of any third-party services, including but not limited to Stripe, Google, Cloudinary, Resend, and FingerprintJS. VirtualFit shall not be held liable for any loss, damage, or inconvenience resulting from any failure, interruption, error, or security breach originating from a third-party service. We reserve the right to change third-party providers at any time without notice. Any issues with third-party services should be directed to those providers directly.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that:
Commercial Sizing Disclaimer: Virtual try-on images are generated for conceptual, informational, and entertainment purposes only. VirtualFit does not guarantee that AI-generated garments will match the exact sizing, fit, fabric draping, or color matching of real-world retail clothing. VirtualFit assumes no liability for real-world garment purchases made by users based on AI-generated images.
Notice for EU/EEA Users: Nothing in these Terms excludes or limits your statutory rights as a consumer under EU consumer protection laws, including the Consumer Rights Directive (2011/83/EU) and the Digital Content Directive (2019/770/EU). Where mandatory consumer protections apply, the disclaimers and limitations in these Terms are limited to the maximum extent permitted by applicable law. You may have the right to a remedy (repair, replacement, or refund) if digital content does not conform to what was agreed.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIRTUALFIT, ITS FOUNDER (AARTI SHAH), AND ANY AGENTS OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF FEES PAID BY YOU TO VIRTUALFIT DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY U.S. DOLLARS (US $50.00).
This limitation of liability applies regardless of the legal theory on which the claim is based, including breach of contract, tort (including negligence), strict liability, or any other basis, even if VirtualFit has been advised of the possibility of such damages.
Notice for EU/EEA Users: This limitation does not apply to liability that cannot be excluded under mandatory EU consumer protection laws, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
We reserve the right to suspend or terminate your access to the Services for violations of these Terms, illegal activity, or conduct that harms VirtualFit or other users.
Notice for EU/EEA Users: Except in cases of serious violations as described above, EU/EEA users will receive at least thirty (30) days' prior written notice before termination, in accordance with EU consumer protection requirements. During this notice period, you may export your data and content.
You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your data will be deleted in accordance with our Privacy Policy, except where retention is required by law.
These Terms and any disputes arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict-of-law principles.
Any legal action or proceeding not subject to arbitration (as described below) shall be brought exclusively in the state or federal courts located in Newark, New Jersey, and you consent to the personal jurisdiction of such courts.
Notice for EU/EEA Users: If you are a consumer residing in the EU/EEA, you may also bring proceedings in the courts of your country of residence, and nothing in this section limits your right to do so under mandatory EU consumer protection regulations.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Before initiating any formal dispute resolution, you agree to first contact us at support@virtualfit.work and attempt to resolve the dispute informally for at least sixty (60) days. Most disputes can be resolved without the formality and expense of arbitration.
If we cannot resolve a dispute informally, you and VirtualFit agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if they qualify.
YOU AND VIRTUALFIT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration. Unless both you and VirtualFit agree, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of a representative or class proceeding.
JURY TRIAL WAIVER: YOU AND VIRTUALFIT HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and VirtualFit are instead electing that all claims and disputes shall be resolved by arbitration.
You may opt out of this arbitration agreement by sending written notice to support@virtualfit.work within thirty (30) days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out of arbitration.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
To exercise your California privacy rights, contact us at support@virtualfit.work. We will verify your identity before processing your request. For full details, see our Privacy Policy.
Categories of personal information collected: Identifiers (name, email), commercial information (subscription plan, payment history), internet activity (browsing, device info), biometric data (facial geometry for try-on), and user-generated content (uploaded photos).
VirtualFit respects intellectual property rights. If you believe content on our platform infringes your copyright, you may submit a DMCA takedown notice to our designated agent:
DMCA Agent: VirtualFit Legal Team
Email: dmca@virtualfit.work
Address: VirtualFit Legal (Aarti Shah, Owner), [P.O. Box to be added within 90 days — contact dmca@virtualfit.work for urgent DMCA inquiries]
Your notice must include: (1) identification of the copyrighted work, (2) the infringing material and its location on VirtualFit, (3) your contact information, (4) a statement of good faith belief, (5) a statement under penalty of perjury that your notice is accurate, and (6) your physical or electronic signature.
If you have any questions about these Terms, please contact us at:
Email: support@virtualfit.work
Website: virtualfit.work
© 2026 VirtualFit. All rights reserved.
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